Blinds by Design is not your usual window treatment shop. In fact, it’s not a shop at all. Based on the premise that superb, personalized service is everything, Blinds by Designis unique in many ways.
Family Owned & Operated
Blinds by Design of Maine is a small, but very extensive and thorough window treatment firm based out of China, Maine. Basically a mom-and-pop operation, owners Phillip and Sandra McKinnis are involved in every job – large or small. The most remarkable aspect of Blinds by Design, however, is that it is a shop at home service; it operates almost strictly on the road. In other words, Blinds by Design comes to the customer, not the other way around.

Free In-Home Estimates & Consultations “I learned early on that I often had to go to somebody’s home anyway to measure the windows,” McKinnis” explained. “It’s so much easier looking at options and colors when clients are in their homes rather than in a showroom.” So, Phillip and Sandra decided, they might as well begin in the home, rather than just end up there. “We simply eliminated the step of the customer coming to us,” they say. “What I do is a turnkey business. I do everything from start to finish and wrap up every detail.

Complete Service ”Some places will just show you what they have and give you the blind. We don’t do that. We measure, install the blind and service it.” And estimates are free. To illustrate how customers like this approach, note that Blinds by Design does minimal advertising and receives the vast majority of its clients through word of mouth and repeat customers.

Word Of Mouth / Repeat Customers It is not unusual for a customer to be so thrilled with the product Blinds by Design has installed in their second home in China, Maine, that they want the company to do the window treatments in a permanent residence in Boston or New Hampshire as well. “Our goal is to not have any unhappy customers, ever,” Phillip says emphatically. “We’ve pretty much lived up to that. To the best of our knowledge, everybody’s thrilled with our service.” And their selection. Blinds by Designcan supply every kind of shade, shutter, drapery, cornice, exterior shade – even outdoor awnings.

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Category Shutters
Posted Tuesday, July 9th, 2013